Privacy & Cookie Policy

Privacy Policy/Notice 

Thank you for visiting Richard Miers Garden Design www.richardmiers.com. This privacy policy/notice describes what data we collect, and how it is used. All data is stored securely in our office and on password protected devices/cloud server. 

  • We collect personal data from prospective clients such as name, email address and phone number when you get in touch with us. We use this data to contact you about your request and do not share it with third parties. Under the UK General Data Protection Regulation (UK GDPR), the lawful basis we rely on for processing this information are legitimate interest in the course of our work.  

  • We collect the remaining personal data such as name, address, email and phone number when booking an initial consultation. We use this data to send you confirmation of our appointment, attend your physical address and communicate with you. Under the UK General Data Protection Regulation (UK GDPR), the lawful basis we rely on for processing this information are contractual obligation.  

  • If you become a client, your name, address, email address and phone number will be added to our client list and will be stored securely in our office and on password protected devices/cloud server. Information will only be shared with select third parties (such as suppliers) who are being used by us to deliver your contract. For example, a plant or pot supplier would be given the project address to arrange the delivery of items.  Under the UK General Data Protection Regulation (UK GDPR), the lawful basis we rely on for processing this information are contractual obligation. 

  • If you do not become a client, all personal information will be deleted from our system after 365 days, or when requested. 

  • We collect personal data such as IP address when you visit our website and click on the cookie disclaimer. 

By continuing to use the website or engage our services you agree to this privacy policy. To request access to your personal data, please send an email to info@richardmiers.com  

We reserve the right to update this policy at any time and we will provide existing clients with a link to the new notice when we make any substantial changes. 

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